Add preview option of threads in a ticket

  • May 22, 2019 at 6:12 am #4212
    f
    fachmarkt
    Participant

    I really would like a thread preview tab in the ticket preview popout.

    See this solution at github…

    https://github.com/osTicket/osTicket/pull/2559

    This would help us really a lot! 😉

  • June 2, 2019 at 12:43 pm #4380
    stevland
    Keymaster

    While it looks like a great mod, I try to avoid integrating to many mods into osTicket Awesome (other than all of my own modifications, of course).

    Including third-party mods in this  project quickly becomes too confusing. It is also too much work trying to keep code from various sources up-to-date. And while this looks useful, I personally don’t expect that it will have much universal appeal.

    So I have to gracefully decline to integrate it. But I do appreciate you pointing it out to me.

    Of course, you can always integrate it yourself… but you will also have to reapply it every time you upgrade osTicket Awesome.

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