[ulises]

Hi, I’m from Argentina. I need to customize the tickets list in the user view. I have added some custom fields in the staff queues. So I would like the user can view the custom fields in their tcikets list.

Thanks in advance!

[stevland]

I’m sorry, the ability to add custom fields is limited to staff queues.

It’s a great idea, but it would require modifications to osTicket’s core functionality—something that osTicket Awesome tries to avoid as much as possible.

As far as I know the osTicket developers don’t have any plans to add such functionality to the Client area, but you can always make a feature request in the osTicket forum!

[ulises]

Stevland, thanks for your quick reply. Can you code my request as a modification? How can I contact you outside this forum?

Thanks. 

[stevland]

Hi @ulises,

We can take a look at that. You can contact me at info@osticketawesome.com.