[Resolved] Date Selector

    • August 18, 2020 at 3:06 am #6219
      G
      Devi1903
      Participant

      I have an issue with the date selector. I have tested in both chrome and firefox and i’m see the same behaviour. I am using OSTicket 1.14.2 and your version 103 of osticket awesome.

      When used at the top of the page the days just seem to go outside of the frame a little bit, no real issue here. The below image is when updating due date.

      However the behaviour is different when you scroll down the page. The top of the selector appears to open off screen which means we then cannot see which month it is to select the correct date. This is when editing in the ticket view, editing per field, as per the below image.

      However if you edit the ticket and go to the page where all fields are editable it displays fine as per the below image.

    • August 19, 2020 at 10:48 am #6226
      stevland
      Keymaster

      Hmmm, I can’t reproduce that issue on my end.

       

      If you are using any Custom CSS, please toggle it off temporarily and see if that resolves the issue.

      Either way, let me know!

    • August 20, 2020 at 10:52 am #6237
      G
      Devi1903
      Participant

      Ok, so strangely enough this has something to do with the data in this field. Once this date is changed then for some reason the date selector displays 100% fine. I migrated from version 1.12 to 1.14.2 and then implemented OSTicket Awesome. So obviously something to do with the previous data in the date fields then caused this issue. Once that data is overwritten with new data its fine. No idea how the data in the field managed to cause the date selector to display different but clearly somehow it did.

      So this is resolved, and wasn’t actually an issue

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