[Resolved] Italian email templates not working

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    • September 30, 2020 at 9:05 am #6949
      G
      gianlucagilardi
      Participant

      Hi!

      Installed latest osticketawesome, enabled Italian language, under templates created a new template set selecting “Italian” but when I try to edit the templates the text is in English…

    • September 30, 2020 at 11:38 am #6950
      stevland
      Keymaster

      Hi @gianlucagilardi,

      This isn’t an osTicket Awesome question by the way. If you press SHIFT + O on your keyboard and view the same page in regular osTicket, you’ll see the same behavior:

      But anyway, in this case I am happy to answer your question.

      What you need to do is start by going to Emails > Email Template Sets > Add New Template Set and making a clone of the Stock Templates for Italian.


      I hope this helps!
       

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