[ssm.silesia]

Hi i have problem with 404 error on some JS file:

https://osticketawesome.com/+current/osta/js/jfontsize/jstorage.js

This bug appear 2 days ago.

Thanks

[ssm.silesia]

Any solution to have this file locally, becouse now, our support center depends on your server stability.

Best Regards

[ict-support]

Hello, same problem here.

@siec.ssm: while we wait for a fix, I tried this workaround: go to https://github.com/ouvrages/jfontsize , download the missing files and put under /osta/js/jfontsize (new folder).

Go to /osta/inc/staff-head.html and change:

<script type=”text/javascript” language=”javascript” src=”https://osticketawesome.com/+current/osta/js/jfontsize/jstorage.js”></script&gt;
<script type=”text/javascript” language=”javascript” src=”https://osticketawesome.com/+current/osta/js/jfontsize/jquery.jfontsize-2.0.js”></script&gt;

to

<script type=”text/javascript” language=”javascript” src=”/osta/js/jfontsize/jstorage.js”></script>
<script type=”text/javascript” language=”javascript” src=”/osta/js/jfontsize/jquery.jfontsize-2.0.js”></script>

Inconvenient, but at least it works. Hope it helps!

[ssm.silesia]

Thanks it works well.

[stevland]

I see that there is an issue with hard-coded links. I will fix this in the next release. 

For now I have fixed it on my end so that the problem will not occur for anyone that is running unmodified code.

But thank you for providing a quick fix, @ict-support!