[Support request] Sort button on Mobile interface

  • June 17, 2022 at 12:41 am #10763
    huypt
    Participant

    Hello, can I ask for a sort button (base on ticket numbers, ticket status, clients, agents…) on Mobile interface. Since by default view, the interface doesn’t sort the tickets based on any fields and we have more than 50 tickets per day so I find it hard to take a quick look on all tickets on mobile interface. On PC, I used to sort every ticket based on ticket number first, then I’ll check one by one in order just to make sure I don’t miss any tickets.

    Is it possible to do it by myself on CSS custom menu on should I wait for another release. Please help. Thanks a lot.

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