Up Arrow on tickets

  • July 9, 2019 at 2:06 am #4772
    netctrlsupport
    Participant

    Hello,

     

    Is there a way to get an up arrow on tickets like you have in OsTicket? it seems to be missing? it would be handy.

     

    Also, I have noticed that when changing the login logo on the agent page, it turns on the logo on the main agent page tiny

  • July 10, 2019 at 3:24 am #4778
    g
    graphskill
    Participant

    Hi

    <br />
    Scroll to top has been implemented in the latest release (105)

    It is tagged to the bottom of the page so you have to scroll down to the very bottom to see it. It would be better if this was floating as you scrolled down the page

  • July 10, 2019 at 7:25 am #4779
    netctrlsupport
    Participant

    I agree, that would be much better!

  • July 10, 2019 at 9:45 am #4783
    stevland
    Keymaster

    Indeed, a “back to top” button has been implemented in 105. And you only have to scroll down 600 pixels for it to become visible.

  • July 10, 2019 at 1:13 pm #4784
    g
    graphskill
    Participant

    Not on my installation. I have to scroll to the bottom of the message thread before the button appears (Chrome / windows). 

    I tried attaching an animated gif but it did not work, so see on this link: Scroll to top gif

  • July 10, 2019 at 3:41 pm #4785
    stevland
    Keymaster

    @graphskill,

    Thanks for the animation. Your “back to top” button is definitely messed up! (It is also meant to be on the left side of the page).

    Have you tried clearing your browser cache?

    Do you see the same glitch in the demo?

  • July 11, 2019 at 3:22 am #4787
    g
    graphskill
    Participant

    Yep – cache issue. Strange I had cleared cache first. but done it again and all seems fine (I have read that Chrome is often very reluctant  to clear cache fully at times and can take a couple of goes)

     

    Brilliant implementation-thanks

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