doublebind

Forum Replies Created

  • In reply to: Custom forms can't be edited

    October 6, 2020 at 12:44 am #6955
    P
    doublebind
    Participant

    Hi!

    both fixes wont work for us 🙁

    In reply to: osTicket v1.14.2 Open Tickets queue columns not visible

    June 4, 2020 at 12:32 am #5955
    P
    doublebind
    Participant

    Happend at my installation too. It happens when you save the Queue setting in the admin menu. but only if you change some things on the first page. not the actual collums page. 

    In reply to: Custom Print Logo not shown!

    May 28, 2020 at 3:46 am #5920
    P
    doublebind
    Participant

    stevland, i used a PNG file. are there any standards to the file and size? what ist the best format to use for the logo?

    In reply to: Custom Fields Error / Campos personalizados

    May 26, 2020 at 3:14 pm #5905
    P
    doublebind
    Participant

    Thanks! that worked fine!

    In reply to: osTicket-1.14-Patch 4 – german

    May 26, 2020 at 2:56 pm #5902
    P
    doublebind
    Participant

    Hi Stevland,

    the german version has some improvements that (imho) are very nice in daliy useage:

    • Privacy Settings which are essential in germany / eu (DSGVO / GDPR)
      • Translated:
        Force SSL connection
        Password policy Minimum password length n characters.
        The password must contain upper and lower case letters
        The password must contain numbers
        The password must contain special characters
        Show cookie popup
        Show privacy policy
        Internal data protection declaration
        URL to the external data protection declaration
        Show imprint
        Internal imprint
        URL to the external imprint
        Delete closed tickets (Global setting)
        Delete customers without tickets
      •  
    • Phonenumber of the customer shown in the ticket (very useful for direct TAPI calls)
      •  
    • Full use of browser width (autospan to monitor / browser view width)
      •  
      • Mail protocols
    • Department filter:
    •  
    •  
      • and some other improvements and fixes to the original version of osticket
      • Timetracking (personally i dont care about that feature but others do)
      •  

    Best Regards

    In reply to: Custom Print Logo not shown!

    May 26, 2020 at 1:56 pm #5899
    P
    doublebind
    Participant

    Same problem here 🙂

    osTicket v1.14.2 // osTicket-1.14.2-Awesome-102
    PHP 7.0.33-0ubuntu0.16.04.14 // MySQL 5.7.30 // Apache/2.4.18 (Ubuntu) web server

    In reply to: Custom Fields Error / Campos personalizados

    May 26, 2020 at 1:55 pm #5898
    P
    doublebind
    Participant

    Same Problem here 🙂

    osTicket v1.14.2 // osTicket-1.14.2-Awesome-102
    PHP 7.0.33-0ubuntu0.16.04.14 // MySQL 5.7.30 // Apache/2.4.18 (Ubuntu) web server

    best regards

     

     

    In reply to: osTicket-1.14-Patch 4 – german

    May 22, 2020 at 12:19 pm #5835
    P
    doublebind
    Participant

    stevland, i also would be interessted in a awesome verions for the german osticket version 🙂

    In reply to: Expor Ticket PDF wrong Logo

    May 22, 2020 at 12:09 pm #5834
    P
    doublebind
    Participant

    okay thanks 🙂

    In reply to: Expor Ticket PDF wrong Logo

    May 20, 2020 at 2:44 pm #5820
    P
    doublebind
    Participant

    osTicket v1.14.2 // osTicket-1.14.2-Awesome-101
    PHP 7.0.33-0ubuntu0.16.04.14 // MySQL 5.7.30 // Apache/2.4.18 (Ubuntu) web server