New Issue? If you are having an issue the first step is to ask for help in the forums. You should only fill out this form if you have been asked to do so by osTicket Awesome staff. All other submissions will be ignored and deleted!   Information Security The information you provided here is protected by SHA-256 encryption. It will be stored temporarily in a MySQL database but will be deleted upon completion of the assistance task.   Instructions Please provide as much of the following information as possible. Most fields are not mandatory, but the more information you can provide the better the likelihood of a successful outcome.