This guide will help you update your existing osTicket Awesome installation on your self-hosted Windows IIS server. If you are using a Linux server, or your installation is in a subdomain (rather than a directory), please go back to this menu. When your osTicket was first installed, you (or the person who installed it) chose a name for the directory that … Continue reading Updating osTicket Awesome (already installed in a directory on a Windows IIS server)