[Resolved] Attachment images are not displayed

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    • July 13, 2022 at 11:31 pm #11011
      D
      DimitarStanev
      Participant

      Hello,

      we have issue with the attachment images. When some user insert some image in ticket it shows as broken, next when the image is downloaded the file is broken and cannot be visualized.

       

      osTicket v1.16.3 // osTicket-1.16.3-Awesome-101
      PHP 8.0.21 // MySQL 10.8.3 // Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/8.0.21 web server

    • July 13, 2022 at 11:55 pm #11034
      D
      DimitarStanev
      Participant

    • October 8, 2022 at 2:27 pm #11994
      stevland
      Keymaster

      Hello @DimitarStanev,

      I can’t reproduce this issue on my end.

      I was just about to give up, but then I noticed something interesting in your screenshot:

      It looks like it is either Windows and / or your web browser that is blocking the image.

      If you’re still running into this issue, try checking the box and you’ll probably see the image.

      If that works you may want to figure out how to disable this overly protective security feature.

      I hope this helps.

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