- v.1.10-RC.2 (Release Candidate 2).
You need to already be running or be prepared to update to either of these versions in order to take advantage of osTicket Awesome*.
When osTicket 1.10-Final is released, the goal is to have a new theme ready for it as quickly as possible.
*(If you’re looking at osTicket for the first time, start here).
During this initial launch period you may encounter instances where the some English terms are not being translated. Kindly point any such instances in the Bugs Forum and they will be corrected right away.
If you do run into a glitch, please report it.
All transactions are secured by TLS (a higher grade of security than SSL, with 128-bit encryption and using modern SHA2 cyphers).
Please note that the charge will show up on your credit card statement as “GUMROAD”.
*(Of course, you should have a complete backup of your current osTicket installation before you make any changes).
Keep in mind, however, that if you upgrade osTicket and/or osTicket Awesome you will lose your customizations.
Therefore, you should consider the trade-off. You may chose to have your osTicket Awesome installation customized knowing that you will avoid upgrading osTicket / osTicket Awesome for a few years (until a really compelling new feature becomes available).