[Resolved] Malformed “From” address after upgrade to 1.17.2

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    • December 2, 2022 at 6:28 am #13907
      C
      cwolsch
      Participant

      After upgrading to 1.17.2 all of our email notifications have a malformed “From” address.  Seems to be related to UTF-8 encoding somehow.  

      I’ve tried deleting and recreating the email configuration but still persisting.  Anyone have any ideas on where I can look to troubleshoot this?

       

    • December 7, 2022 at 1:44 pm #14114
      C
      cwolsch
      Participant

      Someone helped me over in the osTicket forums.  If anyone else runs into this, here is the issue:

      Simple fix.

    • December 7, 2022 at 3:29 pm #14116
      stevland
      Keymaster

      Oops, I somehow overlooked this support request.

      Thank you for coming back to share the solution, and marking it ‘Resolved’.

      Rock star!

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