Sorry for the trouble!
I’ve been busy implementing a full ecommerce solution into this site, simply so that a proper invoice will be emailed to each customer as soon as each transaction is complete.
The expression “to make an omelet you have to break a few eggs” comes to mind, however, because a few things got broken on the website during that transition.
And unfortunately, for past transactions I still do need that form filled out so that I know what needs to appear on your invoice.
But the good news is that the link is working again.
If you bought osTicket Awesome for the first time and paid USD $100, please use this form:
But if you renewed your 2-year access to this website and paid USD $80, please use this one: