[Support request] staff ticket reply with brackets “” will be truncated

To Parent Forum
    • January 19, 2023 at 11:32 pm #14751
      N
      bit111
      Participant

      Hi togehter,

      we use OSTicketAwesome Verison 1.17.2 with Apache Webserver and we faced the problem that
      when we (staff member) reply with Logfiles that has brackets < > the message will truncated!

      This is very annoying because we have to send logfiles snippets very often. I know this is for security reasons
      but when we staff member answer when it should be disabled. How can we do this?

      regards

You must be logged in to reply to this topic.

Topic Tags