Reply To: upgrade from osTicket-1.16.3-Awesome-101 to osTicket-1.17.4-Awesome-101.zip

October 10, 2023 at 7:46 pm #18373
C
itsd_support
Participant

Hi Stevland,

     The task that I need to perform is to upgrade from osTicket-1.16.3-Awesome-101 to osTicket-1.17.4-Awesome-101.zip.

  • can I just replace the application source files with the target source files (i.e.osTicket-1.17.4-Awesome-101.zip) ?
  • are there any MySQL db scripts which needs to be updated ?

Thanks a lot for suggestion !

James