Thank you for pointing that out. I can’t believe I hadn’t yet noticed that the user search is broken.
It isn’t an osTicket Awesome problem though… it is also happening in osTicket 1.10.2 core and osTicket 1.10.4 core.
I may not have time to open an Issue on Github as I am catching a plane this afternoon. But I will as soon as I can if you don’t beat me to it!