[Resolved] Auto Close on Reply To Parent Forum June 25, 2024 at 6:55 am #20657 R Richard SwafferParticipant Hey… I have been searching this Forum and OSTicket for a recent post of how to auto close a ticket once an agent replies Everything I’ve seen is 10 years old and out of date… anybody have any ideas? September 16, 2024 at 10:33 am #21287 stevlandKeymaster Sorry, is a great question but it seems like no one has an answer. I hope you figure it out! You must be logged in to reply to this topic.