[Resolved] Theme Settings not being applied

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    • September 12, 2018 at 12:02 pm #2158
      R
      Rocque Blaire-Preq
      Participant

      I just setup a fresh OSTicket copy in windows server 2016 host with IIS 10, PHP, 7.0 and MariaDB. The issue I’m seeing is that the system isn’t saving my Custom theme or any of the default ones. Please assist.

    • September 12, 2018 at 11:30 pm #2171
      L
      lafr
      Participant

      That sound lika a permissions issue, the web server needs to be able to write to the themes folder.

      On IIS you can change the settings in the IIS MMC.

       

       

    • September 13, 2018 at 10:29 am #2180
      R
      Rocque Blaire-Preq
      Participant

      Gotcha, thanks for the heads up. I’ll try that solution and will revert with results.

    • September 13, 2018 at 11:03 am #2184
      R
      Rocque Blaire-Preq
      Participant

      You were totally right that sure did the trick, much appreciated for the quick reply and assistance.

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