[Support request] Task creation from ticket fails when Department is not selected (missing require

When creating a task from a ticket in the Awesome osTicket theme, it is possible to submit the form without selecting a Department. The form does not indicate that the field is required, and no validation message is shown. Instead, the system returns a generic error message: “Error adding task – Please try again!”.

In the default osTicket interface, the Department field is clearly marked as required and validation prevents submission. In the Awesome theme, the field is not visually marked as required and the user receives no indication of what caused the error.

This creates a confusing user experience because the form appears valid but fails on submission.