[Resolved] Its not possible to transfer a ticket to another department anymore

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    • May 6, 2019 at 10:59 pm #4124
      R
      fachmarkt
      Participant

      As you see on my screenshit, at the place your normally can transfer a ticket theres is now a dropdown where you can close a ticket… like open, in progress, closed…

      please fix. Thank you!

      1

    • May 7, 2019 at 3:39 pm #4128
      stevland
      Keymaster

      Oh! I’ll look into this… thank you.

    • May 8, 2019 at 12:25 am #4131
      R
      fachmarkt
      Participant

      Thank you, stevland 😉

    • May 9, 2019 at 4:50 am #4132
      W
      wiranov
      Participant

      Alternatively you can click in current department name to select department to transfer

    • May 12, 2019 at 12:14 am #4134
      stevland
      Keymaster

      Sorry for the delayed response.

      This will be fixed in the next release. In the meantime it is a very easy fix:

      • open /include/staff/ticket-view-inc.php
      • remove data-dropdown=”#action-dropdown-statuses” from line 93

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