[Resolved] Tasks in mobile version: display bug and different overviews missed

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    • May 28, 2019 at 10:00 am #4279
      I
      IT Support
      Participant

      Hi, the redesigned tasks / tickets overview in mobile version is nice work, thanks for it!

      I noticed two issues:

      1. headline (“Open Tasks” + action buttons) has odd positioning:<br />
        <br />
        <br />
      2. It’s only showing one tasks overview page. One cannot change the page – there is no menu point for changing the page (like the queues in tickets). So I’m missing the other pages (i.e. “My tasks”, “Closed tasks”…). Now, when there exists a task which is assigned to me (so stats for “assigned” are > 0) I can only see “My Tasks”. In the demo I can only see Open Tasks (because none are assigned to demo user). Of course, an agent needs to be able to see all task pages. Please add those task pages to the menu
    • May 29, 2019 at 8:22 am #4299
      stevland
      Keymaster

      Oh ya, I didn’t notice that.

      It is actually because of an oddity with osTicket’s code.

      I submitted an issue report here.

      I added it to my list to review before the next release. Thanks for the head’s up.

    • June 3, 2019 at 12:20 am #4400
      stevland
      Keymaster

      I have hacked the Tasks submenu items into osTicket Awesome’s mobile menu in the new release, available now. The Open Tasks layout has been fixed as well. Thank you for your contributions.

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