Hi Stevland,
Thanks. Yes please, revert your template back. I think I never got a reply, but I’m not sure. <br />
Because my parallel setup worked at the same time I tested that too. That revealed that the problem occurs on the original osTicket too. See https://forum.osticket.com/d/94357-ticket-thread-lastmessage-shows-not-last-message-but-first/9
This is very strange because nobody else has this problem. User RBGE did a lot of testing and couldn’t reproduce it. He even installed the Dutch language-pack that we are using. It works fine for him, but as you can see from the screenshots, I’m not doing anything wrong. I really downloaded the latest version, copied it to our NAS in a separate directory, copied the config and did my test.
But, I think this proves that it’s not a osTicketAwesome problem (as you said from the beginning) so I would like to apologize for the trouble. And thank your for the support. I think you can close this problem. Not as ‘solved’ but as ‘not a osTicketAwesome problem’ ;-).
Thanks again. I appreciate the effort.
Best,<br />
Robert