Assistance Request Form

New Issue?

If you are having an issue the first step is to ask for help in the forums.

You should only fill out this form if you have been asked to do so by osTicket Awesome staff. All other submissions will be ignored and deleted!

 

Information Security

The information you provided here is protected by SHA-256 encryption. It will be stored temporarily in a MySQL database but will be deleted upon completion of the assistance task.

 

Instructions

Please provide as much of the following information as possible. Most fields are not mandatory, but the more information you can provide the better the likelihood of a successful outcome.

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  • You can add a temporary account by going to Admin Panel > Agents > Add New Agent. Use info@osticketawesome.com and give the account full administrative privileges.

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  • Drop files here or
    Max. file size: 128 MB.

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