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May 4, 2020 at 5:38 am #5668MjustdoitParticipant
Hello, first of all congratulations for the successful template.
However, I have 2 questions:
Where’s the option for time? So how long it takes for a ticket. I don’t think so anymore.
And where can I set that https is enforced?
osTicket v1.14.1 // osTicket-1.14.1-Awesome-102
PHP 7.3.17 // MySQL 10.0.38 // nginx/1.16.1 web server -
May 14, 2020 at 4:39 pm #5701
stevland
KeymasterHi @justdoit,
Thank you for your kind words.
osTicket does not include a time tracking function by default. You must have been using a plugin at one time.
Perhaps you were using the German version of osTicket that another group is put out (https://osticket.com.de/). I believe they added a time tracking modification or plugin.
Regarding https enforcement, that is an osTicket question (not an osTicket Awesome question). But I suggest you have a look here:
https://forum.osticket.com/d/91901-setting-up-https-on-osticket/
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May 16, 2020 at 8:56 am #5737
stevland
KeymasterAs it happens, the new osTicket release (1.14.2) now has a Force HTTPS feature.
Thus, the latest osTicket Awesome version now includes this as well.
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