Este es un problema de osTicket, no un problema causado por osTicket Awesome.
Pero me tomé el tiempo para abrir un informe de problemas en GitHub para informar a los desarrolladores de osTicket sobre esto.
https://github.com/osTicket/osTicket/issues/5506
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This is an osTicket issue — not a problem caused by osTicket Awesome.
But I did take the time to open an issue report on GitHub to inform osTicket’s developers about this.