That was easy …
Easy for you. : P
I cannot click the Topics we can see in black color… whats going wrong here?
I don’t know. Are those tickets from a different source than the others (such as email)?
Do you still have a backup of your original osTicket directory to compare? If yes, what is the URL please?
For example, if your osTicket was originally https://mydomain.com/support, then the first step in the osTicket Awesome installation instructions is to rename it to https://mydomain.com/support-old.
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BTW (in case you haven’t realized this yet), you can still click on the Ticket # for now to view the ticket.