[Resolved] Account confirmation Email link cannot press

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    • May 16, 2021 at 11:16 pm #7659
      M
      mstrust
      Participant

      osTicket v1.15.2 // osTicket-1.15.1-Awesome-102
      PHP 7.3.28 // MySQL 5.7.34 // Apache web server

      Hi, 
      I have issue on my email confirmation part. I cannot press the link to confirm my account creation but if i copy and paste the link still worked.

      Please refer screenshot i attached

      Mon KHlink cannot press

    • May 20, 2021 at 1:26 am #7663
      M
      mstrust
      Participant

      Hello, anyone??

      • May 21, 2021 at 3:42 pm #7673
        stevland
        Keymaster

        Hi @mstrust,

        You have found an issue with your specific settings, or with osTicket itself — this is not an osTicket Awesome issue.

        Note that email templates have not been modified by osTicket Awesome.

        But, as a courtesy, I found the template in question. You’ll want to look at 

        Admin Panel > Settings > Users > Templates > Account Confirmation Email

        If you’re still having trouble I recommend searching the osTicket Forum or opening an issue on GitHub.

    • May 23, 2021 at 7:56 pm #7682
      M
      mstrust
      Participant

      Great job!! you helped me solved this problem. Thank you very much

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