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[Resolved] Account expired after completed renewal access order

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- October 23, 2024 at 8:28 am #21667
  
  C
  cadiocva
  Participant
  
  Hello,
  
  our account shows expired but the renewal order appears as completed.
  
  Logged in as ca****va
  Account Status Expired
  Account Expiry April 6, 2023
  
  Order #21591
  Date October 17, 2024
  Status Completed
  
  Can anyone help us?
  
  Thanks
- October 25, 2024 at 7:26 am #21694
  
  stevland
  Keymaster
  
  Sorry for the trouble!
  
  I have activated your account for 2 years starting today.
  
  Thank you for your support.
- October 26, 2024 at 8:05 am #21709
  
  C
  cadiocva
  Participant
  
  Thanks!!
  
  All is working now!!

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Topic Tagsaccount expired renewal order