[SVA.ltd]

Hi

I’ve tried emailing and sending a support request via the online form, but I’m still awaiting a response.

Looking in the forum, this seems to be a recurring issue.

Our account still shows as expired despite completing and paying for the renewal.  Please can you assist?

THANK YOU FOR YOUR ORDER
Your Order is Complete
Hi there. Your recent order on osTicket Awesome has been completed. Your order details are shown below for your reference:

ORDER #22670 (MARCH 10, 2025)

Product Price
Access Renewal
Quantity: 1
$80
Subtotal: $80
Payment method: PayPal
Total: $80

Thanks

Andy

[SVA.ltd]

If you’re not going to reply or fix this, please just refund me before I open a claim and case with PayPal to get the funds back that way.

 

[SVA.ltd]

I’m raising a ticket with PayPal due to your lack of response to get a refund.