[Support request] Agent without permissions get’s a blank window

    • January 19, 2026 at 6:57 am #24421
      D
      Daniel Rosta
      Participant

      Hello, we are running a configuration where agent’s aren’t allowed to change ticket priority value, they can still click on this in their dashboard and are prompted with a blank window, nothing renders and this kinda soft locks the agent from interacting with anything. I presume this is due to rendering method, is there a potential fix already for this or should I patch the renderer.

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