Awesome Receipt missed

    • March 18, 2019 at 4:58 am #3268
      I
      IT Support
      Participant

      I just bought a license for my company but I’m now facing real trouble (those account staff members…) because I can’t submit any sales receipt, i.e. any document that lists the service we paid for. We didn’t get it via mail so I was thinking I’d find one in my profile but I don’t. Any suggestions?

    • August 12, 2019 at 9:32 am #4934
      stevland
      Keymaster

      Yikes, I didn’t see this one somehow. Sorry about that.

      Please fill out this form.

    • September 2, 2019 at 12:19 am #5062
      I
      IT Support
      Participant

      I sent the form weeks ago, when you just posted the answert but we did not receive any receipt yet. Could you have a look on this? Thank you!

    • September 9, 2019 at 8:23 pm #5089
      stevland
      Keymaster

      That is true. I have to create invoices manually and so I do them in batches around once a month. 

      As it happened, I posted the link right after sending the last batch. But I’m definitely sending out the next batch this week!

    • September 11, 2019 at 7:00 pm #5096
      stevland
      Keymaster

      Sent! 🙂

    • February 6, 2020 at 3:58 am #5460
      M
      pep06
      Participant

      Hi,

      I’m in the same situation. I filled the form twice, but never received anything. Now my accouting department is becoming crazy.

      Could you please send me an invoice quickly ? I filled the form for the third time a few seconds ago.

      Thanks!

      • February 20, 2020 at 12:39 pm #5477
        stevland
        Keymaster

        Hi @pep06,

        Your invoice has been sent. My apologies to your accounting department!

    • February 24, 2020 at 5:54 am #5486
      M
      pep06
      Participant

      Thank you!

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