[Resolved] Bigger difference between internal/external responses

    • September 23, 2020 at 3:36 am #6926
      P
      peter.hygren
      Participant

      The difference in color between internal and external responses is currently very small. How can I control this? Custom CSS?

       

    • September 23, 2020 at 12:35 pm #6928
      stevland
      Keymaster

      Hi Peter,

      As you know, there are three colors used to differentiate between all types of responses.

      To modify them, add the following to Theme Options > Custom CSS and replace the the RGB values as desired (this resource may help you come up with new colors).

      /* Ticket View response color 1 */
      .thread-entry.message .header,
      .thread-preview-entry.message .header {
      background: #ffddba;
      }
      .thread-entry.avatar.message .header:after {
      border-left: 7px solid #ffddba;
      }
      @media screen and (max-width: 760px) {
      .index-page table.list th,
      .tickets-page table.list th {
      background: #ffddba !important;
      }
      }

      /* Ticket View response color 2 */
      .thread-entry.note .header,
      .thread-preview-entry.note .header,
      .thread-preview-entry.collapsed .header {
      background: #dae9eb;
      }

      /* Ticket View response color 3 */
      .thread-entry.response .header,
      .thread-preview.entry.response .header {
      background: #b2e9f1;
      }

    • September 24, 2020 at 1:47 am #6933
      P
      peter.hygren
      Participant

      Thank you tremendeously!

      /Peter

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