[Resolved] Blue screen after installing

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    • September 28, 2021 at 8:52 am #8310
      A
      apistill
      Participant

      I have a blue screen after installing in my URL http://XXXX/osticket/scp/login.php

      I’ve installing osTicket-1.15.2-Awesome-101 over osTicket (v1.15.2) in Debian 10.
      PHP v7.3.29 || MySql 10.3.29-MariaDB

      I followed every indicated step an verify the ost-config.php file every times.

      From php log error:

      [Tue Sep 28 13:01:33.053409 2021] [php7:error] [pid 14304] [client XXXX:42518] PHP Fatal error: require_once(): Failed opening required ‘/var/www/html/osticket//osta/php/functions.php’ (include_path=’./:/var/www/osticket/include/:/var/www/osticket/include/pear/’) in /var/www/osticket/include/staff/login.tpl.php on line 5

       

      Could anyone help me?

      Thanks!

    • September 28, 2021 at 9:14 am #8313
      A
      apistill
      Participant

      I followed this topic and I could solve it https://osticketawesome.com/forums/topic/blank-page-after-install/

       

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