[Support request] Cannot check ticket status

To Parent Forum
    • September 17, 2024 at 4:34 am #21306
      D
      DigitalSign
      Participant

      Hi,

      So I cannot use the option of “Check Ticket Status”, I already updated osTicket but the problem persists.

      On the page “view.php”, I fill the email address and number of ticket and when I click the button I receive the error on browser “ERR_TOO_MANY_REDIRECTS”.

      On developer tools, I saw the error code 302 for “ticket.php” on a infinite loop.

      Can somebody help me solve this?

      Thank you.

    • September 30, 2024 at 9:12 am #21446
      D
      DigitalSign
      Participant

      Someone know what could be the problem?

      Thank you.

You must be logged in to reply to this topic.