[lafr]

When doing a advanced search the top field doesn’t have right labels and look glitched to the left and right.

[lafr]

I found that it looks even worse with mobile view:

[visimitra]

have same problem, checked that version 1.10.1-v1.3 dont have this problem apparently

[lafr]

This is a real shitty solution but at least the mobile view will work:

Remove lines near 733 in /include/staff/tickets.inc.php so it looks like this:

<br />
<?php<br />
if($search && !$status){<br />
$displaystatus=TicketStatus::getLocalById($T[‘status_id’], ‘value’, $T[‘status__name’]);<br />
if(!strcasecmp($T[‘status__state’],’open’))<br />
$displaystatus=”<b>$displaystatus</b>”;

<br />
} else { ?>

 

 

 

This is better than nothing, rows will still be miss placed but mobile view will work, hope some one has a better one.

 

[stevland]

Hi guys,

Unfortunately in an attempt to fix another issue I created a whole new one.

Without going into all of the messy details I have to completely overhaul how osTicket Awesome displays ticket tables… again! Every time I work on this it takes several days of development to complete unfortunately.

Long story short I am aware of the display issues when Searching (or Advanced Searching) tickets and plan to have a fix integrated into the next release.

Thank you for your patience.