[Resolved] Glitch in user view of tickets (ost/tickets.php)

    • September 4, 2018 at 1:45 am #2110
      L
      lafr
      Participant

      After a couple of posts the posts starts to glitch out to the left:

      I updated to  osTicket-Awesome-1.10.4-v.1.0 but the poblem is still there,  i have not yest found a solution for this so any fix or work around would be much appreciated.

    • September 4, 2018 at 3:07 am #2114
      L
      lafr
      Participant

      i found a workaround so u can at least read the text:

      ost/assets/default/css/theme.css

       

      line 1052

      Change display to inline:

      .thread-entry > .avatar {<br />
      margin-left: -60px;<br />
      display:inline;<br />
      width:48px;<br />
      height:auto;<br />
      border-radius: 5px;<br />
      }

      This does not make it show as a bubble in a bubble but u can read the text, a prettier solution would be nice 

    • October 31, 2018 at 10:31 am #2482
      stevland
      Keymaster

      @lafr

      Thank you for taking the time to post this and also the fix that you came up with.

      Oddly, I can’t seem to reproduce your issue though.

      Looking at the demo installation, for example, here is a ticket with many replies and it displays as expected.

      I wonder what is unique about your installation or browser?

      In any event, I’m glad that you’ve got it sorted.

      BTW you might want to add CSS tweaks such as this to /osta/user-styles.css

      This style sheet is the last one to load, so anything added here will override any other CSS styles.

      The main advantage though is that you can keep your edits segregated… which will make them easy to manage if/when you upgrade to a new version of osTicket Awesome! 🙂

    • November 1, 2018 at 12:41 am #2499
      L
      lafr
      Participant

      user-styles.css i a nice thing will try this att next upgrade, so we don’t have to redo all the css every time we upgrade 🙂

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