[Resolved] Installed and nothing happened.

    • August 15, 2019 at 1:09 pm #4960
      J
      boxer2t
      Participant

      Using OSticket 1.12

      Using Awesome version 1.12 105

       

      Attempt #1: I uploaded the zip file to the install directory. Turned off OSticket and stopped Apache2. Unzipped it there. Restarted everrything and nothing changed. No theme tab just my same old OSticket.

       

      Attempt #2-4: I unzipped the contents to their own directory and then tried to copy them to the install directory. Used cp -r option which reported success (no joy), then cp -rf which completed successfully (no joy), then cp -ri which gave me an overwrite verification on every file (took forever, no joy)

       

      What am I missing. I would at least have expected any of these to break the server rather than do nothing. But it is chugging along like nothing happened.

    • August 15, 2019 at 2:01 pm #4962
      J
      boxer2t
      Participant

      Stupid User Trick. I assumed that the files were in the zip folder not the zip folder uploads. Working now.

    • August 16, 2019 at 1:57 pm #4969
      stevland
      Keymaster

      Thanks for the update, @boxer2t. I’m glad that you got it sorted.

    • May 19, 2020 at 5:33 pm #5787
      T
      maxtim
      Participant

      Boxer, I think I’m having the same issue as you. How did you resolve it?

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