[tuga]

Hi,

Where can I find a list of the keyboard shortcuts?

Thank you.

[nandor]

You can find here: https://a8.osticketawesome.com/1.16.1-1/scp/theme.php#theme-info

[tuga]

Hi,

Thanks for the link.

What would be the best way to create my own shortcuts, for example,, to mark the ticket answered?

Thank you very much.

 

[nandor]

Hi,

Just in manually.
Location: osticketawesome/osta/inc/keyboard-shortcuts.html (You must be open with Notepad to edit.)

[stevland]

Nice work, @nandor.

You’re hired.

[Jackson Faulkner]

So sorry for the year old necro, but I have been looking around for the answer to the OPs followup question and I can’t find the answer anywhere. From what I am seeing, the location that was given as the answer is actually just for the modal display, not to actually edit or create/delete shortcuts. I am assuming it would be in some JS file somewhere, but I have looked everywhere. I mainly want to fix the “Home” shortcut that just does the same thing as “New Ticket” and have home take me to the open tickets.

[nandor]

Sorry, U are right.
The html is only for display.
Change functionallity here: osticketawesome/osta/js/mousetrap.js

[Jackson Faulkner]

Thanks a million! Sorry again for the necro, but you saved my sanity and I will forever be in your debt! 🙂