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[Resolved] Logo Error

To Parent Forum
    • May 27, 2019 at 5:14 am #4245
      P
      webtekpc
      Participant

      Hello,

      I’m trying to change the logo, but I can’t now every time I choose a logo is like there isn’t any only appears a box with a question mark:

       

      And the trash can don’t work too, I can’t delete the image/logo.

      Can you help me please?

       

    • May 27, 2019 at 12:09 pm #4253
      stevland
      Keymaster
      1. Open osta/functions.php
      2. Change line18 from

      "upload-dir"=> ROOT_PATH . "/osta/uploads/",

      to

      "upload-dir"=> ROOT_PATH . "osta/uploads/",

      OR install osTicket 1.12 (Revision 3), which should be released within the next few hours.

    • May 27, 2019 at 5:46 pm #4263
      P
      webtekpc
      Participant

      But I have that…. look:

    • May 27, 2019 at 7:59 pm #4270
      stevland
      Keymaster

      Yikes. My comment got muddled with html. Let me try again:

      Change

      “upload-dir”=> ROOT_PATH . “/osta/uploads/”,

      to

      “upload-dir”=> ROOT_PATH . “osta/uploads/”,

      …or install the latest release, now available here.

    • May 29, 2019 at 7:57 am #4297
      stevland
      Keymaster

      I will mark this as resolved for now, but feel free to respond if you haven’t sorted this out yet.

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