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[Resolved] Move actual DB and config on new machine

    • February 22, 2022 at 9:21 am #9524
      manuelef
      Participant

      Hello everyone,
      currently my osTicket and DB is on Windows IIS

      To migrate everything, including current configurations, tickets etc ..

      Export DB via heidisql

      I create a copy of -> inetpub

      On the new machine:
      -1- reinstall all services 6 php etc …
      -2- paste the inetpub copy

      how to import instead what was exported from the old machine with HEIDIsql?

      Thanks to those who will help me

    • February 23, 2022 at 7:48 am #9539
      A
      alexbuckland
      Participant

      Hi,

      This problem might be better posted on the osticket forums, as it doesnt seem to be sepecific to OSTicketAwesome but I did find these articles you might find helpful:

      https://forum.osticket.com/d/93900-move-my-helpdesk-to-a-new-server

      https://forum.osticket.com/d/93633-moving-servers

      Alex.

    • May 24, 2022 at 4:02 pm #10464
      stevland
      Keymaster

      Thanks for jumping in, @alexbuckland. That is a great response.


      @manuelef       this is definitely a question that is more suited for the regular osTicket forum, as you’ll get way more eyeballs over there.

      I myself have very limited experience on IIS servers… just enough to make the installation instructions on this site!

      I hope you found the info you were looking for.

       

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