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[Resolved] No user defined company logo at ticket print

To Parent Forum
    • March 17, 2020 at 6:02 am #5544
      W
      goldquadrat
      Participant

      Hello,

      i noticed that no user defined company logo is displayed when i print a ticket to pdf, for example. How can i change this?

       

       

      osTicket v1.14.1 // osTicket-1.14.1-Awesome-102<br />
      PHP 7.3.11 // MySQL 10.3.21 // Apache/2.2.34 (Unix) mod_fastcgi/mod_fastcgi-SNAP-0910052141 web server

    • April 28, 2020 at 5:43 pm #5625
      stevland
      Keymaster

      Hi @goldquadrat,

      Sorry for the late reply.

      This is planned for a future release. Stay tuned.

    • May 25, 2020 at 3:23 pm #5874
      stevland
      Keymaster

      Hi @goldquadrat,

      This is now fixed in osTicket-1.14.2-Awesome-102.

      In fact, you can now upload one version of your company logo for the online ticket system and another high-contrast version for print jobs.

      Also, print jobs themselves have been styled to look better.

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