[Support request] Os Ticket Plus

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    • June 11, 2021 at 2:35 am #7723
      H
      CompuTechITGmbH
      Participant

      Hi,

      we bought the os ticket plus subscription. Now we can´t find the right way to use osticketawesome anymore.

       

      Is there any osticketawesome version for osticket PLUS?

       

      Thanks

    • August 6, 2021 at 6:46 am #7860
      P
      webtekpc
      Participant

      What do you mean by OS Ticket Plus, is this the subscription: Cloud Hosted?

      If so you have to use the original version of OsTicket as you can’t change any files or themes included in Ticket Awesome.

      OSTicket team in Cloud Hosted only use the original version.

    • October 29, 2024 at 4:58 am #21743
      A
      astaadmin
      Participant

      No, your statement is wrong.
      There is an osticket plus editon for selfhosted please specify how we can use osticket awesome with it?

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