[Mike Lawson]

When should I expect the paid install to happen after my recent purchase?  

[Mike Lawson]

ORDER #21053

[Mike Lawson]

Is there anybody out there?

[Mike Lawson]

It has been four days with no email or response from anyone since I paid for the install, I will ask PayPal to refund it now. Thanks anyway, I guess you’re out of business. 

[stevland]

Hi Mike, please let me apologize for the long delay in responding. Check your email and we’ll go from there.

[Mike Lawson]

Glad to know you are still around, I actually would rather have this than a refund. I am not finding the other email only the one from here. May I know where it was sent from, so I can look deeper in junk and spam?

[stevland]

Yikes!

I replied to the form you submitted, which I now realize sent the reply to my email address rather than yours.

I am off to a terrible start here. ( ._.)

But I have now forwarded my earlier email to your address, which I trust you have now received.

[stevland]

Yikes!

I replied to the form you submitted, which I now realize sent the reply to my email address rather than yours.

I am off to a terrible start here. ( ._.)

But I have now forwarded my earlier email to your address, which I trust you have now received.

[Mike Lawson]

Thank you, it is lovely, working, and I appreciate it. Without this the OSTicket is dated and ugly. 

[stevland]

Glad we worked it out! Thanks, Mike.