[In Progress] Problem at sorting the ticket overview categories

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    • February 4, 2021 at 12:04 am #7374
      S
      Shimo
      Participant

      Hello

      i want to change the sorting of the ticket overview categories in the agent portal – if i try to change the sorting and save the page, i’m getting the following error:

      And of course the wished sorting does not appear.

      osTicket v1.15.1 // osTicket-1.15.1-Awesome-101
      PHP 7.3.25 // MySQL 5.6.13 // Apache web server

      Is that an OSTA thing? or an OST problem?

      Anyway, anyone has an idea how to fix that problem?

       

      Thank you!

    • February 5, 2021 at 10:17 am #7389
      stevland
      Keymaster

      Thank you for the report, @Shimo. We are looking into this.

    • March 31, 2021 at 12:06 am #7567
      S
      Shimo
      Participant

      @stevland

      maybe already any update on this problem? Or a tipp for a fix?

      Thank you

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