[Resolved] Remove the i preview for lists when placed in Tickets

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    • December 13, 2021 at 7:32 am #8910
      I
      raaadmin
      Participant

      Is it possible to remove the “i” at the end of a custom list, that just pops a larger display of the same info? The issue isn’t as bad when there is a full Ticket view, it is when we add that field to a queue. It really throws off the view. I have inspected the page, and see the icon; but I don’t want to just start removing code and see what happens. 

       

      osTicket v1.15.4 // osTicket-1.15.4-Awesome-101
      PHP 7.4.13 // MySQL 5.5.45 // Microsoft-IIS/10.0 web server

      Problem

      Inpection

      Issue

    • December 17, 2021 at 12:03 pm #8950
      I
      raaadmin
      Participant

      Ended up removing line 844 in staff-desktop.css – ‘white-space: pre-wrap;’ which removed the awkward block around the ‘i’ – which works for us. This is resolved. 

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