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After replying (posting to a ticket) How can I get it to send me to the open ticket list vs just reloading the page? The previous version allowed after click to load the open tickets page.
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This is actually a vanilla osTicket question. In other words, this behavior isn’t something that is changed by osTicket Awesome and therefore it isn’t the type of thing I will usually support.
It was an interesting question, however, and I did find the answer for you.
The behavior is set on a per-user basis, and therefore can be found in
Profile > Preferences > Reply Redirect > Ticket | Queue
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