[Resolved] Search does not work in new ticket popup

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    • August 23, 2024 at 11:44 am #21023
      FRANK MCCOURRY
      Participant

      From the staff page, if you click on new ticket, a popup appears asking you to search for a user.  It returns no results.  If we close it and search from the ticket for, it works fine.

    • September 26, 2024 at 7:20 am #21386
      FRANK MCCOURRY
      Participant

      Found that the problem exists when using the LDAP plugin.  Switched to MultiLDAP plugin and problem went away

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