[visimitra]

osticket Awesome 1.11
php 7.2
centos 7.x

step to reproduce:
1. access /scp/login.php

checking with firefox in ubuntu 66.0.3 (64-bit), in android, also show the same, in chrome show correctly

in Firefox:

in Chrome

[stevland]

Hi @visimitra,

If you send me the URL for your osTicket Awesome installation I will be happy to take a look.

If you wish to keep it private you can send it to info@osticketawesome.com.

[visimitra]

Hi stevland,

support.visimitra.tl

 

Thanks

[stevland]

Hi @visimitra,

On my end the “Sign in with Google” button is showing up on correctly on both the Client and Staff login pages. I tested with

• Chrome, Edge, Firefox and Opera on Windows 10
• Chrome, Safari on MacOS
• Samsung Internet and Firefox on Android.

I also turned off my WiFi so that technically I used two disparate network connections to view your login pages.

Unless you fixed something on your end I have to speculate that there is something (firewall?) blocking the image on your network.

What is unique is that the image is loading off of Google’s server. Any other images that exist in osTicket / osTicket Awesome are loading locally. Perhaps you have some security setting that is preventing a remote file/image from being used.

<img class=”sign-in-image” src=”https://developers.google.com/+/images/branding/sign-in-buttons/Red-signin_Long_base_44dp.png” alt=”Sign in with Google+”>

I hope this gives you a clue and helps you figure it out.

I was happy to take a look, but I’m afraid that this not an osTicket Awesome issue and it falls outside of the type of things that I can support.

[visimitra]

Hi @stevland, 

sorry, I thought this problem related to firefox browser tracking protection. 

checking with Ctrl+Shift+I, shown that

The resource at “https://developers.google.com/+/images/branding/sign-in-buttons/White-signin_Long_base_44dp.png” was blocked because content blocking is enabled.[Learn More]

after enable for cookies here, now loading correctly, thanks for the information (thought before there is a problem with css), now is solved. <br /><br />
thanks

btw, after checking, class.auth.php this coming from oauth plugin, so url coming for google

[stevland]

No problem.

Thanks for posting your solution. Hopefully it will help someone else.

I haven’t set up the OAuth plugin in years. Seeing your installation gave me a chance to tweak the CSS margins for the button, which will be included in future releases. 🙂