[Resolved] Ticket close problem

To Parent Forum
    • July 19, 2022 at 4:10 am #11062
      N
      nandor
      Participant

      Hi,
      After the last update, the users can close a ticket, whitch has an open task.
      Whitch PHP file, what I need check?

    • October 8, 2022 at 2:30 pm #11996
      stevland
      Keymaster

      Hi @nandor,

      If I understand you correctly, you expect that the user should not be able to close a ticket that still has remaining uncompleted task(s).

      That makes sense to me.

      But you have found an issue with osTicket itself — it is not an osTicket Awesome issue. Please consider reporting this issue in the osTicket Forum or, better yet, open an issue on GitHub.

You must be logged in to reply to this topic.

Topic Tags